We’re here to help — every step of the way.
Whether you have questions about your refund, want to understand how our banking features work, or just need a little support, our team is always ready to assist you.
FAQ
Trust Reversal is a global platform that offers secure banking services and a specialized refund system. Whether you’ve been scammed online or just want a smoother way to handle refunds, we’ve got your back
Once you file a refund request, we contact the vendor or merchant on your behalf, verify your claim, and initiate the refund process. You can track the status of your request from your dashboard in real-time.
You can request refunds for online orders, digital services, failed product deliveries, fraudulent transactions, or unsatisfactory purchases — as long as you provide valid proof (receipt, screenshots, transaction ID, etc.).
Yes. Creating an account allows you to track your requests, manage your balance, access support, and securely store your transaction history.
While we are not a traditional bank, Trust Reversal offers trusted digital banking features — like balance monitoring, transactions, global wallet access, and secure funds storage.
It depends on the vendor and type of purchase. On average, refunds are processed between 2–10 business days. You’ll receive notifications throughout the process.
Absolutely. We use advanced encryption and data protection protocols to keep all user data and financial activity private and secure.
